FAQs

Using Engage

• Can I use a non-institutional email when contacting SCELC for support?
• How can I work with tickets in email?
• Can I View all Requests Submitted by my Library?
• Viewing and Editing Requests in Engage

Acquiring Resources

• How do I update my institution's IP address(es) with SCELC?

Licensing

• How to Disable AI Model Training